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Privacy Policy

Effective Date: 01/01/2025

  1. Introduction

At Kwick Freight Logistics LLC (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our logistics services across the United Arab Emirates and the wider Gulf Cooperation Council (GCC) region.

  1. Information We Collect

We collect various types of information to provide and improve our logistics services, including:

  • Personal Information: Name, email address, phone number, company name, and job title.
  • Shipment and Service Details: Pickup and delivery addresses, shipment contents (where applicable), and tracking details.
  • Payment Information: Billing details and payment transaction history.
  • Website Data: IP address, browser type, operating system, pages visited, and cookies for analytical purposes.
  1. How We Use Your Information

We use the collected information for the following purposes:

  • To manage logistics, delivery, and freight services.
  • To respond to inquiries, provide customer support, and resolve issues.
  • To process transactions and send confirmations.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and enforce our policies.
  1. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers involved in the logistics process (e.g., customs brokers, courier partners).
  • Financial institutions for payment processing.
  • Legal or regulatory authorities when required by applicable UAE or GCC laws.
  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encrypted connections (SSL), secure storage systems, and access control.

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  1. Your Rights

You have the right to:

  • Request access to your personal data.
  • Correct inaccurate or outdated information.
  • Request deletion of your data, subject to legal limitations.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at: info@kwickfreight.com

  1. International Data Transfers

As part of our operations across the GCC, your data may be transferred and processed outside the UAE. We ensure such transfers comply with applicable data protection laws and maintain adequate safeguards.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze web traffic. You may choose to disable cookies through your browser settings.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kwick Freight Logistics LLC
PBU ZH-7 BLUESHED JAFSA DUBAI
P.O. Box 84781.

Phone +971 54 410 6037

www.kwickfreight.com